The email from Maxis reads…
Our SimCity Mayors are incredibly important to the team at Maxis. We know we messed up and want to sincerely thank you for staying with us. The good news is we have solved most of the major issues and players are really enjoying the game. We’re getting great feedback from our fans and know that many of you are having fun and are exploring this whole new expression of SimCity.
As a small token of our appreciation, we are offering you a free EA PC game download on Origin*. Mayors who have authenticated their copy of SimCity on Origin by March 26 can select a free game through a redemption portal inside the Origin desktop client later this week. We’ll be opening up the redemption portal country-by-country so some of you may see it a little sooner than others. The portal will be live worldwide for everyone to select their game by March 23.
We don’t want any of you to miss out your free game, so please note that you must register your copy of SimCity before March 26, 2013 at 5:59 PM AEDT and you must claim your free game by March 31, 2013 at 5:59 PM AEDT. For more information including instructions on how to get your free game and a list of eligible games, please read our FAQ. We’ve included some of the hottest games in the EA portfolio, so pick one and add it to your Origin library on us!
Sincerely,
Maxis